The container lane from purchasing hand-off to the warehouse gate: bookings, tracking, customs documents, carrier emails, arrival notices — done by managed AI employees working in carrier portals, your broker's inbox and your ERP. Modani's ocean-freight department runs nine agents built this way.
Who it's for, how a role runs, what it costs — from our CEO. Also in Español, Français, Italiano, Português, עברית, Русский and 中文 at mesaya.com/explainer.
Every role is configured from agents already running in production — never a blank prompt. Each one gets its own service account, limited to the permissions you grant, and works inside the tools you already run.
Owns each shipment from booking to dock: sequences the steps, chases what's late, reports what's at risk.
Shipment plan per PO
Chases carriers, brokers and suppliers
Weekly at-risk report
Requests and confirms bookings to your routing rules and rates.
Booking requests to preferred carriers
Confirmations captured in the ERP
Rate exceptions flagged
Pulls tracking daily, updates the ERP, and flags delays before they become problems.
Daily tracking from carrier portals
ETAs updated per PO
Delay alerts with impact on stock
Assembles the documents the broker needs — commercial invoice, packing list, certificates — and chases what's missing.
Document checklist per shipment
Missing items chased with the supplier
Package sent to the broker
Tells the warehouse and sales what's arriving, when, and what's on it.
Arrival notices to warehouse and sales
Receiving prep lists
Customer ETAs where relevant
A discovery call on your business and its bottlenecks; one role picked for the trial; a scoping call on systems, rules and approvals. Our audit agent reads your email and systems so the history is understood in days, without meetings.
A graduated agent configured for the role, pre-trained with your manager on examples and edge cases. Service accounts, permissions and approval gates set in your own systems.
The agent works; a human approves everything consequential. Every deliverable logged with its approval chain. Outcomes verified at the source.
Approvals recede as results prove out; exceptions and samples stay reviewed. Your account manager stays in the loop — and scopes the next role.
Freight is a checklist that punishes a missed line.
Modani's lane runs nine agents from purchasing hand-off to the warehouse gate.
Shadow · week 1 — it drafts, you send.
Ask first — it proposes, you approve.
Routine — standard cases handled, exceptions to you.
Autopilot — it runs; you get the digest.
Simple as payroll, and a credit is always $1. No licenses, no implementation fee, month to month. Your first week is free.
per month, per role. Each role is priced by its deliverables, so the minimum scales with the role.
Every task has a credit price — a lead answered: 2, an invoice chased: 2, a report delivered: 6. Itemized on your log, reported as KPIs, reviewed by you.
Add credit batches when you need more done. You set a monthly cap; the bill never passes it.
In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours, and outcome pricing is available where results are measurable — collections on dollars recovered, lead response on booked meetings. You see the exact price for your roles on the scoping call.
We founded Modani, a national furniture retailer, in 2007, sold it in 2018, and bought it back in 2024 to rebuild it on AI. Revenue is up 39% year over year with less than 40% of its former workforce. Every Mesaya role was graduated there first, on a live P&L.
The same roles run for clients in retail, distribution, professional services and hospitality — each inside their own tools, each with a named account manager. A live portal demo is available on request.
Any with a portal, an API or an inbox — which is all of them. Preferred carriers and rates are set on the scoping call.
The agent assembles the package to your broker's checklist, chases missing items with the supplier, and sends it on time. The broker files; the agent makes sure they have what they need.
Rolled bookings, holds, damages: the exception goes to a human with the facts assembled and a proposed action. Thresholds are yours.
Arrival notices and receiving prep go to the warehouse and to sales, from the ERP and the WMS, before the container lands.
Both, and ground. The checklist and the milestones change per mode; the role is the same.
Tell us where your team loses the most hours. We'll propose the first role, show you a prototype for your business, and have it working in shadow mode within three weeks.
Book a scoping callOr tell us in writing — we reply within one business day.
