Daily publishing, reviews, local SEO, paid media, invoicing, network operations, franchise development — the back office of a multi-unit restaurant group, staffed by managed AI employees and supervised by a Mesaya account manager. Novettino hired eight roles from a single scoping call; every deliverable is logged in their portal.
Who it's for, how a role runs, what it costs — from our CEO. Also in Español, Français, Italiano, Português, עברית, Русский and 中文 at mesaya.com/explainer.
Every role is configured from agents already running in production — never a blank prompt. Each one gets its own service account, limited to the permissions you grant, and works inside the tools you already run.
Turns real photos from your restaurants into on-brand posts, every day, approved by a human before they go live.
Photos in from the stores
Per-location and brand-level accounts
Approval gate on every post
Answers every review in your voice within the day, flags the ones that need a manager, and tracks ratings by location.
Google, Yelp and TripAdvisor monitored
Responses in your tone, approved once
Weekly ratings digest by location
Keeps every location's listing accurate and ranking — hours, menus, photos, posts.
Google Business Profiles maintained per restaurant
Menu and hours changes pushed everywhere
Local posts published weekly
Processes supplier invoices, matches them to deliveries, and keeps the books current across locations.
Invoices captured and coded per location
Matched to delivery notes, discrepancies flagged
Weekly payables report
Finds and qualifies franchise candidates, follows up, and books the conversations with your team.
Candidate sourcing to your profile
Follow-up sequences until booked
Pipeline report to the founders
A discovery call on your business and its bottlenecks; one role picked for the trial; a scoping call on systems, rules and approvals. Our audit agent reads your email and systems so the history is understood in days, without meetings.
A graduated agent configured for the role, pre-trained with your manager on examples and edge cases. Service accounts, permissions and approval gates set in your own systems.
The agent works; a human approves everything consequential. Every deliverable logged with its approval chain. Outcomes verified at the source.
Approvals recede as results prove out; exceptions and samples stay reviewed. Your account manager stays in the loop — and scopes the next role.
A restaurant group's risk with AI is a post, a review reply or an invoice that sounds wrong.
Novettino runs eight roles this way. The client agreed to be named; the portal is shareable on the scoping call.
Shadow · week 1 — it drafts, you send.
Ask first — it proposes, you approve.
Routine — standard cases handled, exceptions to you.
Autopilot — it runs; you get the digest.
Simple as payroll, and a credit is always $1. No licenses, no implementation fee, month to month. Your first week is free.
per month, per role. Each role is priced by its deliverables, so the minimum scales with the role.
Every task has a credit price — a lead answered: 2, an invoice chased: 2, a listing published: 6. Itemized on your log, reported as KPIs, reviewed by you.
Add credit batches when you need more done. You set a monthly cap; the bill never passes it.
In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours, and outcome pricing is available where results are measurable — collections on dollars recovered, lead response on booked meetings. You see the exact price for your roles on the scoping call.
We founded Modani, a national furniture retailer, in 2007, sold it in 2018, and bought it back in 2024 to rebuild it on AI. Revenue is up 39% year over year with less than 40% of its former workforce. Every Mesaya role was graduated there first, on a live P&L.
They run several roles each, inside their own systems, with a named account manager on the account. We don't publish client names by default — a live portal demo and references are available on request.
Not unless you tell it to. Every role starts in shadow mode where a human approves each post; autonomy is extended per role as results prove out, and you can pull it back in one tap.
Both. Store managers approve what concerns their restaurant; founders see the brand-level view and the digest. One deployment, per-location data and permissions.
One scoping call, eight roles configured, live within weeks. Thirty days in, marketing, finance, operations and franchise development were all running with logged, verified deliverables.
Mira answers every review in your voice within the day, escalates the ones a manager should see, and reports ratings by location weekly.
Yes. A Data Processing Addendum covers processing, subprocessors and retention; EU-compatible processing is available; client data is never used to train anything.
Tell us where your team loses the most hours. We'll propose the first role, show you a prototype for your business, and have it working in shadow mode within three weeks.
Book a scoping callOr tell us in writing — we reply within one business day.
