The first AI-native BPO · AI as a business service

A Fortune-500 back office
for every business.

Graduated AI employees, working for you, managed by us.
Hire the role. We run the employee.

No wrapperNo high implementation feesMonth to monthYou set the capA human answers
Born in a real business

375 agents. All graduates.

Every Mesaya agent held a real job inside a real company before we offered it to anyone else. Graduated agents, not new ones: their learning curve is behind them. They introduce themselves better than we could.

375graduated agents
7departments
+39%revenue, year over year
<40%of the former workforce
Iris · Customer support
Remi · Lead response
Cora · Collections
Nova · Content & creative
Iris
On duty
Customer support
How it works
  1. 1

    Reads every message

  2. 2

    Answers in your voice

  3. 3

    Refunds within your limits

  4. 4

    Hands off the sensitive ones

Limit · No exception above your threshold.
See the role →
Remi
On duty
Lead response
How it works
  1. 1

    Picks up the lead in minutes

  2. 2

    Qualifies it in your name

  3. 3

    Books the meeting

  4. 4

    Follows up until closed

Limit · Books the call; a person closes.
See the role →
Cora
On duty
Collections
How it works
  1. 1

    Pulls the aging report

  2. 2

    Sends paced reminders

  3. 3

    Matches payments

  4. 4

    Escalates disputes to you

Limit · Never threatens or settles.
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Nova
On duty
Content & creative
How it works
  1. 1

    Collects real photos and news

  2. 2

    Drafts posts, ads, emails

  3. 3

    Queues for your approval

  4. 4

    Publishes and reports

Limit · Nothing goes out unapproved.
See the role →

Case study — Novettino, 17 restaurants: eight managed AI roles across marketing, finance, operations and franchise development. Real photos in, branded posts out — approved by a human, verified live. Also live: a retail chain, a CPA firm and a law firm. Read the case study →

Bookkeeping, scheduling, radar prospecting, reviews, paid ads and 370 more — a role for every job. Read the origin story →

Three minutes each

What is Mesaya — and how it works under the hood.

What is Mesaya? · Nathan, CEO
Under the hood · Jonathan, Chief AI Officer

Also available in Italiano · Español · Français · Português · עברית · Русский · 中文 — mesaya.com/explainer

Not SaaSNot a wrapperNot a tool your team must learnNot an implementation project
“Everyone is selling me AI products.
You are selling me a service.”
CEO, publicly traded client
The first AI-native BPO — AI as a business service
Who hires Mesaya

Four ways companies use a second workforce.

THE SOLOPRENEUR

Launch a back office without hiring

Marketing, books, customer service — outsourced to Mesaya before you can afford a team. Run a company with the operational capacity of one many times your size.

THE GROWING BUSINESS

Add a missing growth role

Leads answered at 2 AM, dormant customers reawakened, reviews compounding, a radar finding buyers with a reason to buy now. Work you never staffed — not work you are replacing.

THE ESTABLISHED COMPANY

Outsource a repetitive function end to end

A collections desk, a revenue manager, 24/7 coverage. Roles that never made sense at your scale, delivered as finished work with someone accountable.

THE LARGER STRUCTURE

Connect fragmented systems into action

Your data lives in five platforms that don't connect. Our agents read them all and act across them — the integration outcome without the year-long development program or the forward deployed engineers.

From first call to working employee

We learn your business from your systems,
not from your meetings.

1

Connect

A 30-minute call, then we plug into what you already run: email, ERP, CRM, the tools of your trade.

2

We learn

Your processes, rules and tone — mapped from the real work in days, without a discovery project.

3

One week, free

One role on your real backlog. You watch the work happen before paying anything.

4

Hire the role

Month to month. Shadow mode first, autonomy earned, a human account manager throughout.

Start with the free week
The Pro Bono Desk

Once a quarter, we give a workforce away.

A shelter drowning in intake paperwork. A nonprofit that never manages to answer its donors. A rescue that cannot chase grants. Tell us the cause and the work.

One cause. One role. Ninety days. Free, fully managed.
We pick one. We don't explain our choice.

Nominate a cause
Pricing

Simple as payroll. A credit is always $1.

No licenses, no high implementation fees, month to month. An easy plug, a low commitment — and your first week is free.

YOUR PLAN

From $400

per month, per agent — each role is priced by its deliverables, so the minimum scales with the role. A credit is always $1.

YOUR CREDITS AT WORK

Every task has a credit price

A lead answered: 2. A listing published: 6. An invoice chased: 2. Itemized on your log, reported as KPIs, reviewed by you.

BUSY MONTH?

Top up as needed

Add credit batches when you need more done — a credit is $1 there too. You set a monthly cap; the bill never passes it.

In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours.

The manifesto

AI Is Not Software. It Is Labor.

Every company will operate two workforces. A human workforce. And an AI workforce. The most important AI interface is not a chat window — it is an organization chart.
Read the full thesis →
FAQ

Questions owners actually ask.

What is a graduated agent?

An agent that held a real role inside a real company before being offered to you: trained on real work, corrected by real supervisors, measured on real outcomes. Its learning curve is behind it. When you hire the role, we configure that experienced agent to your business — we do not start from a blank prompt.

Are you replacing our employees?

No. Great people are irreplaceable, and our goal is to give them leverage by taking repetitive work off their plate. Most clients use Mesaya for work that was never staffed at all: the 2 AM lead, the uncollected invoice, the listing backlog.

How do you learn our processes without endless meetings?

We read the systems, not the meetings: connected to your email, ERP and software, we map how the work actually flows — in days. No discovery project, no workshop marathon.

What happens when it makes a mistake?

Every agent starts in shadow mode with a human approving every action, so early mistakes are caught before they matter. Corrections become permanent rules, examples and evaluations. Autonomy is earned by performance and can contract as well as expand.

Do we have to use your interface?

No. Every client has a named human account manager at Mesaya. Prefer to report feedback or an error by phone or email? Call a person; we handle the rest.

Our data lives in five systems that don't talk. Can you work with that?

That is where agents shine brightest. They read across your systems and act on the combined picture — the integration outcome without a year-long development program.

Do you do implementations?

No. We are a service: the product is already on our side. There are no forward deployed engineers and no high implementation fees — we only need to deliver business results, and your first week is free.

What does the free week look like?

Day 1: we connect your tools and set the target. Day 3: first finished work lands. Day 5: a report with numbers, and your call.

Are you a vertical tool for my industry?

No, by choice. We are non-vertical by architecture, but focused by role: each role is a reusable playbook — collections, lead response, bookkeeping, content, scheduling — adapted to your rules and context. Our agents graduated across seven departments of a real company and now work in industries from fast food franchising to law to construction equipment. The market is not a vertical — it is the org chart.

Why not just use ChatGPT or an automation tool?

You can — if someone competent connects it to your systems, runs it daily, checks every output and owns the errors. That someone is a job. Mesaya is that job, done for you, with a named human accountable.

Is my data safe?

Your data never trains public models, agents touch only what the role requires, every access is logged, and you choose the security level — up to Level 2, where the workload runs inside your own cloud on Amazon Bedrock and nothing leaves your environment. A DPA and our subprocessor list come standard.

How does pricing work?

Like payroll, not like software: roles start at $400 per month per agent, priced by deliverables — your monthly minimum buys the matching credit budget, every task has a listed credit price, and you top up in batches when a busy month needs more. A credit is always $1, you set a monthly cap, and in aggregate a role lands at a fraction of the loaded cost of the equivalent hire. No license fees, no high implementation fees.

The role you keep meaning to hire?
It starts Monday.

Tell us what work you want done — we reply within one business day.

We’ll use these details only to reply to you. Please don’t include confidential client information. See our privacy policy.

Prefer to pick a slot directly? Book your 30-minute call →
Or write to us: contact@mesaya.com