Not a chatbot. A full roster of graduated AI employees — showroom sales, white-glove delivery, purchasing, ocean freight, drop-ship, design and marketing — trained inside a real furniture business and run for yours.
Customer zero is a national furniture retailer, founded in 2007, that rebuilt itself on AI starting in 2024. Every role you can hire here graduated there — on a live P&L, through real seasons, containers and deliveries.
Big-ticket, considered purchases sold across showrooms and the web. Stock that ships from overseas factories and sits on the ocean for weeks. Deliveries that need two people and an appointment. Generic AI has never seen any of it.
One shopper browses online, visits a showroom, asks for a quote, then buys weeks later. The sales desk keeps every lead warm until it books.
Product is ordered from factories abroad and arrives ~58 days later by sea. Purchasing and freight desks make a promised date a real date.
Sofas and beds need scheduled windows, two-person crews, building COIs and curbside options. The dispatch desk books, confirms and reschedules.
Vendor-shipped SKUs, interior-design and trade accounts, multi-showroom pricing and visual merchandising — each has its own desk and its own rules.
Every desk below was built and graduated at our customer zero, improved over multiple versions on a live P&L. Behind these desk leads, 375 graduated agents cover the recurring work of a furniture business. Filter by department — then hire one role, or a whole team.
Every desk describes the job it does — not a promised number. Agents work through their own service accounts, limited to the permissions you grant, and nothing above your thresholds happens without a named approver.
You don't train an agent from a blank prompt. You hire a role that already knows how furniture is sold, sourced, shipped and delivered — and can be live for your stores in weeks, managed as a service.
Each role is configured from an agent that already graduated in furniture retail, then tuned to your business, your rules and your approvals.
A call on your bottlenecks; one role picked for the trial; a scoping call on systems, rules and approvals. Our audit agent reads your systems so the history is understood in days.
A graduated agent configured for the role, pre-trained with your manager on your examples. Service accounts, permissions and approval gates set in your own systems.
The agent works; a human approves everything consequential. Every deliverable logged with its approval chain. Outcomes verified at the source.
Approvals recede as results prove out; exceptions stay reviewed. Your account manager stays in the loop — and scopes the next role.
A furniture chain runs the same department across every showroom, with different people in each. The role is deployed once with per-store data, per-store approvals and per-store reporting. Adding a showroom is configuration, not a new project.
At our customer zero, seven departments — online sales, dispatch, purchasing, drop-ship, ocean freight, design and marketing — run this way across 17 showrooms.
Shadow · week 1 — it drafts, you send.
Ask first — it proposes, you approve.
Routine — standard cases handled, exceptions to you.
Autopilot — it runs; you get the digest.
Simple as payroll, and a credit is always $1. No licenses, no implementation fee, month to month. Your first week is free.
per month, per role. Each role is priced by its deliverables, so the minimum scales with the role.
Every task has a credit price — a lead answered, an order processed, a listing published. Itemized on your log, reported as KPIs.
Add credit batches when you need more done. You set a monthly cap; the bill never passes it.
In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours, and you see the exact price on the scoping call.
A national furniture retailer rebuilt itself on this workforce — and every role you can hire graduated there first, on a live P&L.
The same graduated roster is available to other furniture and home-décor retailers worldwide, managed as a service, with a named account manager on the account. We don't publish client names by default — a live portal demo and references are available on request.
No. Every agent on this roster was built and graduated inside a national furniture retailer running 17 showrooms — on a live P&L, with real orders, real containers and real deliveries. We ran the industry before we offered it to anyone.
Yes. Agents work inside Shopify, SAP Business One, NetSuite, Odoo, QuickBooks, dispatch and TMS tools, supplier and freight-forwarder portals, and your inbox — through their own service accounts. If a system has an API or an inbox, an agent can work in it.
Yes. Hire one role — say online-sales follow-up or delivery scheduling — prove it in a free week of shadow mode, then add the next role or the rest of the department from the same roster and the same account manager.
Yes. The ocean-freight roster covers the container lane end to end: booking and cargo-ready dates, live vessel and terminal tracking, customs filing with your broker, arrival and delivery orders, and a warehouse-ETA buffer. Commitment decisions — confirming a booking, accepting a rate — stay with a human.
You do. Every agent starts in shadow mode — it drafts, you send. Autonomy is earned task by task and can be paused in one tap. Nothing above the thresholds you set happens without a named approver, and every action is recorded.
Tell us where your furniture business loses the most hours. We'll propose the first role, show you a prototype for your stores, and have it working in shadow mode within three weeks.
Book a scoping call →Or tell us in writing — we reply within one business day.
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