The administrative work of a small or mid-size practice — answering every inquiry in seconds, chasing client documents, keeping the calendar and the deadlines, billing and collecting — done by managed AI employees working in Clio, MyCase or PracticePanther. No legal work. No unsupervised client contact.
Who it's for, how a role runs, what it costs — from our CEO. Also in Español, Français, Italiano, Português, עברית, Русский and 中文 at mesaya.com/explainer.
Every role is configured from agents already running in production — never a blank prompt. Each one gets its own service account, limited to the permissions you grant, and works inside the tools you already run.
Answers every web, phone and form inquiry in seconds, gathers the intake facts you specify, and books the consultation.
Responds in under a minute, 24/7
Conflict-check facts and matter details captured
Consultation booked and confirmed
Chases the documents a matter is waiting on until the file is complete, and tells the paralegal what is still missing.
Requests tracked per matter
Reminders by email and text
Documents filed to the matter
Keeps court dates, filing deadlines and client meetings on the calendar, with reminders to the right attorney.
Deadlines tracked per matter
Meetings booked from your inbox
Weekly deadline digest
Prepares invoices from time entries, sends them, follows up, and reconciles payments.
Invoices drafted for attorney approval
Reminder sequences to your policy
Trust and operating reconciliations reported
A discovery call on your business and its bottlenecks; one role picked for the trial; a scoping call on systems, rules and approvals. Our audit agent reads your email and systems so the history is understood in days, without meetings.
A graduated agent configured for the role, pre-trained with your manager on examples and edge cases. Service accounts, permissions and approval gates set in your own systems.
The agent works; a human approves everything consequential. Every deliverable logged with its approval chain. Outcomes verified at the source.
Approvals recede as results prove out; exceptions and samples stay reviewed. Your account manager stays in the loop — and scopes the next role.
Mesaya's roles for law firms are administrative: intake facts, documents, calendars, billing.
The Data Processing Addendum and a description of the control model are available to your firm before the scoping call.
Shadow · week 1 — it drafts, you send.
Ask first — it proposes, you approve.
Routine — standard cases handled, exceptions to you.
Autopilot — it runs; you get the digest.
Simple as payroll, and a credit is always $1. No licenses, no implementation fee, month to month. Your first week is free.
per month, per role. Each role is priced by its deliverables, so the minimum scales with the role.
Every task has a credit price — a lead answered: 2, an invoice chased: 2, a listing published: 6. Itemized on your log, reported as KPIs, reviewed by you.
Add credit batches when you need more done. You set a monthly cap; the bill never passes it.
In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours, and outcome pricing is available where results are measurable — collections on dollars recovered, lead response on booked meetings. You see the exact price for your roles on the scoping call.
We founded Modani, a national furniture retailer, in 2007, sold it in 2018, and bought it back in 2024 to rebuild it on AI. Revenue is up 39% year over year with less than 40% of its former workforce. Every Mesaya role was graduated there first, on a live P&L.
They run several roles each, inside their own systems, with a named account manager on the account. We don't publish client names by default — a live portal demo and references are available on request.
No. The roles are administrative — intake facts, documents, calendars, billing. Anything that requires judgment goes to an attorney, by design.
Agents work inside your practice software under least-privilege service accounts, communications follow attorney-approved scripts, and Level 2 processing runs in your own cloud tenant. Nothing is used to train anything. A Data Processing Addendum covers the rest.
Communications are scripted and approved by an attorney; the agent identifies itself where required; anything outside the script goes to a human. You set the boundaries on the scoping call.
Under a minute, 24/7, on web, phone and forms. Speed to lead is the single biggest driver of consultation bookings, and it's the role most firms start with.
In your systems. Agents work inside Clio, MyCase or PracticePanther and your Microsoft 365; Mesaya's platform holds the audit log and the approvals. Level 2 keeps inference inside your own cloud tenant.
Tell us where your team loses the most hours. We'll propose the first role, show you a prototype for your business, and have it working in shadow mode within three weeks.
Book a scoping callOr tell us in writing — we reply within one business day.
