Every company has jobs that exist only because two systems don't talk: re-keying orders, reconciling two lists, scheduling across three calendars, telling the warehouse what sales sold. Automations break the day a field changes. Mesaya staffs these as roles — AI employees that read both systems, do the work, and tell a person when something doesn't add up.
Who it's for, how a role runs, what it costs — from our CEO. Also in Español, Français, Italiano, Português, עברית, Русский and 中文 at mesaya.com/explainer.
Every role is configured from agents already running in production — never a blank prompt. Each one gets its own service account, limited to the permissions you grant, and works inside the tools you already run.
Owns the connections: keeps the cross-system jobs running, notices when a system changes, and fixes or escalates.
Cross-system jobs run on schedule
Changes in a system detected
Exceptions to a person
Reconciles records across tools — customers, products, prices, stock — and fixes or flags the differences.
Nightly reconciliation to your rules
Fixes within tolerance; flags above it
Discrepancy report weekly
Schedules across teams, systems and time zones, and confirms with everyone.
Availability read across calendars
Booked, confirmed, reminded
Reschedules handled
A discovery call on your business and its bottlenecks; one role picked for the trial; a scoping call on systems, rules and approvals. Our audit agent reads your email and systems so the history is understood in days, without meetings.
A graduated agent configured for the role, pre-trained with your manager on examples and edge cases. Service accounts, permissions and approval gates set in your own systems.
The agent works; a human approves everything consequential. Every deliverable logged with its approval chain. Outcomes verified at the source.
Approvals recede as results prove out; exceptions and samples stay reviewed. Your account manager stays in the loop — and scopes the next role.
An agent reads both systems the way a person would, so a renamed field or a new format is a thing to handle, not a silent failure.
An airport operator scoped cross-system scheduling with no rip-and-replace; Vera runs network operations for Novettino.
Shadow · week 1 — it drafts, you send.
Ask first — it proposes, you approve.
Routine — standard cases handled, exceptions to you.
Autopilot — it runs; you get the digest.
Simple as payroll, and a credit is always $1. No licenses, no implementation fee, month to month. Your first week is free.
per month, per role. Each role is priced by its deliverables, so the minimum scales with the role.
Every task has a credit price — a lead answered: 2, an invoice chased: 2, a report delivered: 6. Itemized on your log, reported as KPIs, reviewed by you.
Add credit batches when you need more done. You set a monthly cap; the bill never passes it.
In aggregate, a role lands at a fraction of what the same work costs in payroll. Rates shown are examples; your order sets yours, and outcome pricing is available where results are measurable — collections on dollars recovered, lead response on booked meetings. You see the exact price for your roles on the scoping call.
We founded Modani, a national furniture retailer, in 2007, sold it in 2018, and bought it back in 2024 to rebuild it on AI. Revenue is up 39% year over year with less than 40% of its former workforce. Every Mesaya role was graduated there first, on a live P&L.
The same roles run for clients in retail, distribution, professional services and hospitality — each inside their own tools, each with a named account manager. A live portal demo is available on request.
Those run a recipe until a field changes, then fail silently. An agent reads the systems like a person, handles the change or escalates it, and is accountable for the job — with a named human behind it.
Least privilege per system: read where it reads, write where it must, under its own account, with every action logged.
The role notices — a new field, a new format, a failed login — and handles or escalates it the same day. That's the job.
We do. That's what 'managed' means; there's no ticket queue on your side.
Tell us where your team loses the most hours. We'll propose the first role, show you a prototype for your business, and have it working in shadow mode within three weeks.
Book a scoping callOr tell us in writing — we reply within one business day.
